FAQs

FABRIC INFO & CARE

• The fabrics we carry are all 100% cotton.  
• Fabrics are supplied from many different vendors, produced around the world.
• You can machine wash cold, tumble dry low, remove promptly. No chlorine bleach. 
  
  

SHIPPING

• We currently only ship in the US.
• The shipping charges are calculated and displayed at checkout and are currently set to $5.00 flat shipping rate.  We use USPS for all our shipments.
• We offer free shipping on all orders over $50.  Please enter *FREESHIP* at checkout. 
  
  

RETURNS

We'd be very sad to hear that you weren't happy with your purchase, but we completely understand that sometimes stuff just happens.

To be eligible for a return, your item must be in the same condition that you received it, unused, unwashed and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at jen@thecountryquiltshop.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

• We recommend that you use a delivery service that insures you for the value of the goods.
• Please Note: we do not reimburse shipping charges, you will have to cover the return shipping costs yourself.
• Returns are accepted if the item received is not what was ordered; the wrong item was sent out. 
• Returns are accepted if we are notified within 3 days of your receipt.  We will process your return within 2 business days of receiving the item back and return payment to method that was used for purchase.
  
  
• Please Note: We do not accept returns for cut fabric, patterns or a broken sealed item.   
  
  

CONTACT

If we didn't cover all your questions above and you need help with something else, please contact us at jen@thecountryquiltshop.com.